Customer Support

Contact Us

Need help?
For questions about orders, sizing, or anything else, email us at [your@email.com] or use our contact form. We aim to reply within 1-2 business days.
FAQ

Orders & Shipping

How long does shipping take?
Orders are fulfilled and shipped within 2-6 weeks from purchase.

Can I change or cancel my order?
Orders can only be changed or cancelled within 24 hours of purchase. Email us as soon as possible if you need to make a change.

How do I track my order?
You’ll receive a tracking link by email once your order ships.

Returns & Exchanges

Can I return an item?
Yes, within 14 days of delivery, as long as the item is unworn, unwashed, and in original condition.

How do I start a return?
Email us at [your@email.com] with your order number and reason for return.

When will I receive my store credit or refund?
Once we receive and inspect your return, we’ll issue store credit or a refund (for defective items) within 5 business days of the return.

Payment Methods

We accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Google Pay, Venmo, and Diners Club.

General

How can I contact GLDY?
Email us at [your@email.com] or use our contact form.

Will you offer more styles or colors?
We’re always working on new ideas! Follow us on social media or sign up for our newsletter for updates.